I was thinking this morning about how I learned to choose my reaction to difficult moments. The first step is pausing in the moment when you recognize you’re likely to react in a negative, angry or frustrated way and move to a mental and emotional distance to evaluate what happened and why you feel the […]
Moment of decision Read More »
It’s interesting to see people talk to one another and walk away with totally different understandings on the discussion. All heard the same words, same inflections, knew who was speaking but each has their own interpretation of what was intended by the words. I’m not talking about hidden intent but rather individual, unique perspectives or
Checking your communication Read More »
The phrase, Change Management, is used in a few different ways – changes to contracts, project changes, and change which directly impact people, employees. This posting is intended to talk about change related to its impact on people. As a method for sharing the thoughts and approach I’ll share how a closure of a facility
Change Management with people Read More »
Feedbacks should be constructive Praise and criticism are both personal judgements about performance or situation with praise being a favorable judgement and criticism being an unfavorable judgement. Be sure feedback is focused on improving the person’s performance or behavior to achieve stated, desired results. Feedback should be actionable by the person receiving feedback, what is expected by when.